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<title>Apple - Support - Most Recent  - Apple Remote Desktop</title>
<link>http://www.apple.com/support/</link>
<description>Apple - Support - Most Recent - Apple Inc.</description>
<language>en-us</language>
<copyright>Copyright 2009 Apple Inc.</copyright>
<ttl>1440</ttl>
<pubDate>Sun, 05 Jul 2009 15:57:20 GMT</pubDate>
<category>Apple</category>
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	<item>
	<title><![CDATA[Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated]]></title>
	<description>Release date: Fri, 29 May 2009 01:18:00 GMT</description>
	<link>http://support.apple.com/kb/HT3596</link>
	<content:encoded><![CDATA[If you have a later version of the Remote Desktop client software than what is on your installation disc, you may see the following alert when opening Remote Desktop Admin:

&quot;The Remote Desktop Administrator software does not match the installed Client software version.
The Remote Desktop Administrator software must be upgraded on this computer.&quot;]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 16:19:39 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3596</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: Configuring remotely via command line (kickstart)]]></title>
	<description>Release date: Fri, 11 Jul 2008 00:03:00 GMT</description>
	<link>http://support.apple.com/kb/HT2370</link>
	<content:encoded><![CDATA[Note: This document does not apply to ARD version 1.2 or earlier or versions 1.2.1 to 1.2.4.    Apple Remote Desktop 2 or later include the &quot;kickstart&quot; command line utility. It allows you to install, uninstall, activate, configure, and restart components of Apple Remote Desktop without restarting the computer. You can configure all the features found in Apple Remote Desktop preferences.]]></content:encoded>
	<pubDate>Mon, 11 May 2009 16:48:43 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2370</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote Desktop: Unable to use the Change Client Settings task while logged in as an Active Directory user]]></title>
	<description>Release date: Thu, 09 Apr 2009 17:53:00 GMT</description>
	<link>http://support.apple.com/kb/TS2702</link>
	<content:encoded><![CDATA[While logged in as an Active Directory user, the Change Client Settings task in Remote Desktop may not work. This alert may appear:
&quot;An unexpected error occurred while creating a custom installer.
Please try again.&quot;]]></content:encoded>
	<pubDate>Mon, 27 Apr 2009 15:51:48 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2702</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: Connecting through a firewall, NAT or VPN]]></title>
	<description>Release date: Wed, 09 Jul 2008 23:25:00 GMT</description>
	<link>http://support.apple.com/kb/TS1882</link>
	<content:encoded><![CDATA[If you are planning to use Apple Remote Desktop through an external firewall, NAT (Network Address Translation) system or VPN (Virtual Private Network) connection, you may need to perform additional configuration steps to make sure that Apple Remote Desktop traffic is able to traverse the network.]]></content:encoded>
	<pubDate>Mon, 30 Mar 2009 15:17:21 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1882</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: Setting architecture-specific NetBoot or Netinstall Startup Disk]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:34:00 GMT</description>
	<link>http://support.apple.com/kb/HT2789</link>
	<content:encoded><![CDATA[The Set Startup Disk management feature within Apple Remote Desktop will display NetInstall and NetBoot images which are built for the same architecture as the computer you're administering from. For instance, PowerPC-specific images won't be visible in the Remote Desktop admin application on an Intel-based Mac.]]></content:encoded>
	<pubDate>Fri, 09 Jan 2009 07:20:50 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2789</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Cannot connect to remote Xserve using ipmitool after installing ARD Admin 3.2.2]]></title>
	<description>Release date: Fri, 26 Sep 2008 17:53:00 GMT</description>
	<link>http://support.apple.com/kb/TS2360</link>
	<content:encoded><![CDATA[The ipmitool command may be used on an administrative computer running Mac OS X 10.5.5 to connect to a remote Intel-based Xserve running Mac OS X Server 10.5. After installing the Apple Remote Desktop 3.2 or 3.2.2 Admin Update on the administrative computer, the ipmitool command may no longer work.]]></content:encoded>
	<pubDate>Thu, 18 Dec 2008 21:48:48 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2360</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote Desktop 2: Integrating with Intel-based clients ]]></title>
	<description>Release date: Thu, 14 Aug 2008 17:58:00 GMT</description>
	<link>http://support.apple.com/kb/HT2785</link>
	<content:encoded><![CDATA[You can use these steps to install the Apple Remote Desktop 2.2 administration application on Intel-based Macs.]]></content:encoded>
	<pubDate>Wed, 12 Nov 2008 19:42:54 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2785</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Mac OS X 10.4 Tiger requires Apple Remote Desktop v2.2 ]]></title>
	<description>Release date: Thu, 14 Aug 2008 16:06:00 GMT</description>
	<link>http://support.apple.com/kb/HT2771</link>
	<content:encoded><![CDATA[Apple Remote Desktop 1.2 is not supported in Mac OS X 10.4 &quot;Tiger.&quot; If you install Apple Remote Desktop 1.2 on a computer running Tiger, you will find that it does not work properly. Tiger requires Apple Remote Desktop 2.2.]]></content:encoded>
	<pubDate>Wed, 12 Nov 2008 17:55:42 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2771</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop 3: Clients become unavailable if screen locked or curtained during login]]></title>
	<description>Release date: Wed, 15 Oct 2008 21:08:00 GMT</description>
	<link>http://support.apple.com/kb/TS2401</link>
	<content:encoded><![CDATA[If you are using Remote Desktop to control a client running Mac OS X 10.5 in Curtain mode, or you Lock the Screen of the client before taking Control, then you log in as a user on the remote client, the control session will end and you will not be able to take control of the computer again until it is restarted.]]></content:encoded>
	<pubDate>Tue, 21 Oct 2008 14:50:36 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2401</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop 2: Admin application unexpectedly quits ("crashes") when you open it ]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:22:00 GMT</description>
	<link>http://support.apple.com/kb/TS2074</link>
	<content:encoded><![CDATA[You could experience an issue in which the Remote Desktop administration application immediately quits when you try to open it. This affects Apple Remote Desktop 2.0 or later.]]></content:encoded>
	<pubDate>Fri, 10 Oct 2008 21:49:30 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2074</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[About Apple Remote Desktop 3.2.2]]></title>
	<description>Release date: Wed, 06 Aug 2008 21:45:00 GMT</description>
	<link>http://support.apple.com/kb/HT2691</link>
	<content:encoded><![CDATA[Apple Remote Desktop version 3.2.2 can be installed on computers that have:

    Mac OS X 10.3.9 or later
    An Ethernet (recommended), AirPort, or IP over FireWire network connection
    Apple Remote Desktop (ARD) 3.0, 3.1, 3.2 or 3.2.1
]]></content:encoded>
	<pubDate>Wed, 24 Sep 2008 22:38:00 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2691</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: Admin screen not updated when controlling a client ]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:19:00 GMT</description>
	<link>http://support.apple.com/kb/TS2073</link>
	<content:encoded><![CDATA[Sometimes Apple Remote Desktop 2 or later can't update the screen when controlling a client system. The client is still being controlled, but the admin system only shows a single frame.]]></content:encoded>
	<pubDate>Wed, 24 Sep 2008 22:37:39 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2073</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[About Apple Remote Desktop version 3.2]]></title>
	<description>Release date: Thu, 12 Jun 2008 00:07:00 GMT</description>
	<link>http://support.apple.com/kb/HT2022</link>
	<content:encoded><![CDATA[Apple Remote Desktop (ARD) version 3.2 can be installed on computers that have:

    Mac OS X 10.3.9 or later.
    An Ethernet (recommended), AirPort, or IP over FireWire network connection.
    Apple Remote Desktop (ARD) 3.0 or 3.1.
]]></content:encoded>
	<pubDate>Wed, 24 Sep 2008 22:36:46 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2022</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[About the security content of Apple Remote Desktop 3.2.2]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3145</link>
	<content:encoded><![CDATA[This document describes the security content of Apple Remote Desktop 3.2.2, which can be downloaded and installed via Software Update preferences, or from Apple Downloads.
For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website.
For information about the Apple Product Security PGP Key, see &quot;How to use the Apple Product Security PGP Key.&quot;
Where possible, CVE IDs are used to reference the vulnerabilities for further information.
To learn about other Security Updates, see &quot;Apple Security Updates.&quot;]]></content:encoded>
	<pubDate>Tue, 16 Sep 2008 20:34:36 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3145</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: How to remotely set a Bonjour name]]></title>
	<description>Release date: Fri, 05 Sep 2008 16:59:00 GMT</description>
	<link>http://support.apple.com/kb/TS2230</link>
	<content:encoded><![CDATA[In Apple Remote Desktop 2 or later, changing a remote computer's Computer Name via the Manage menu's Rename Computers command does not change the remote computer's Bonjour name.]]></content:encoded>
	<pubDate>Mon, 08 Sep 2008 19:33:37 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2230</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote Desktop: Tips for assigning a VNC password to multiple clients ]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:52:00 GMT</description>
	<link>http://support.apple.com/kb/HT2790</link>
	<content:encoded><![CDATA[If you're an administrator and need to assign the same VNC password to multiple clients, this article can help. The quickest method for assigning a VNC password to a client or multiple clients is to start with a computer that is already configured with VNC access enabled, and to propagate those settings to other clients. Here's how.]]></content:encoded>
	<pubDate>Fri, 15 Aug 2008 18:54:09 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2790</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote Desktop 3: ARD 2.2 clients may hang during upgrade when running Mac OS X 10.3.8 or earlier ]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:28:00 GMT</description>
	<link>http://support.apple.com/kb/TS2075</link>
	<content:encoded><![CDATA[When using the Upgrade Client Software command in Apple Remote Desktop 3, an ARD 2.2 client computer that's running Mac OS X 10.3.8 or earlier may stop responding (&quot;hang&quot; or &quot;freeze&quot;).]]></content:encoded>
	<pubDate>Fri, 15 Aug 2008 18:52:47 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2075</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote Desktop 2.0 or later: Can't set Startup Disk if the Startup Disk preference is open at the client ]]></title>
	<description>Release date: Thu, 14 Aug 2008 19:16:00 GMT</description>
	<link>http://support.apple.com/kb/TS2072</link>
	<content:encoded><![CDATA[Apple Remote Desktop 2.0 or later can't successfully specify a startup disk if the Startup Disk preference pane is open locally or has been recently viewed (since System Preferences was last quit) at the target computer. After using the Set Startup Disk feature from the Manage menu, the target computer will report the change was successful, but the startup disk won't actually change.]]></content:encoded>
	<pubDate>Fri, 15 Aug 2008 18:50:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2072</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop 2: Backing up the admin database ]]></title>
	<description>Release date: Thu, 14 Aug 2008 16:27:00 GMT</description>
	<link>http://support.apple.com/kb/HT2779</link>
	<content:encoded><![CDATA[If you want to back up your Apple Remote Desktop 2 database files, the easiest way is to copy the files to another storage device. Apple Remote Desktop 2 stores information about client systems in Postgres database files located at: /var/db/RemoteManagement/]]></content:encoded>
	<pubDate>Fri, 15 Aug 2008 18:47:49 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2779</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop 3.0: Quit the Remote Desktop admin application before installing ]]></title>
	<description>Release date: Thu, 14 Aug 2008 16:23:00 GMT</description>
	<link>http://support.apple.com/kb/HT2777</link>
	<content:encoded><![CDATA[Apple Remote Desktop 3.0: Quit the Remote Desktop admin application before installing]]></content:encoded>
	<pubDate>Fri, 15 Aug 2008 18:45:41 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2777</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[How to uninstall or disable Apple Remote Desktop 2 or 3]]></title>
	<description>Release date: Thu, 24 Jul 2008 23:06:00 GMT</description>
	<link>http://support.apple.com/kb/HT2577</link>
	<content:encoded><![CDATA[Sometimes you may need to uninstall or disable Apple Remote Desktop 2 or 3 for maintenance tasks. Follow the steps below for both client and administrator computers.
Warning: This article provides advice on Terminal commands that must be entered exactly as shown. Misuse of the &quot;rm&quot; command, such as by mistyping a pathname, can result in data loss up to and including all information on the hard disk. Consider performing a routine backup before using these steps.]]></content:encoded>
	<pubDate>Wed, 06 Aug 2008 19:48:45 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2577</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop 3.2 or later required for Mac OS X 10.5 Leopard]]></title>
	<description>Release date: Thu, 24 Jul 2008 18:10:00 GMT</description>
	<link>http://support.apple.com/kb/HT2566</link>
	<content:encoded><![CDATA[Mac OS X 10.5 Leopard and Mac OS X Server version 10.5 Leopard requires Apple Remote Desktop (ARD) version 3.2 or later. Earlier versions of ARD do not work with Leopard.]]></content:encoded>
	<pubDate>Wed, 30 Jul 2008 18:50:17 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2566</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Apple Remote Desktop: How to disable build_hd_index]]></title>
	<description>Release date: Wed, 13 Feb 2008 22:38:00 GMT</description>
	<link>http://support.apple.com/kb/HT1088</link>
	<content:encoded><![CDATA[Learn how you can prevent the build_hd_index process from running.]]></content:encoded>
	<pubDate>Wed, 26 Mar 2008 16:32:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1088</guid>
	</item>




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