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<title>Apple - Support - Most Recent  - iPhone</title>
<link>http://www.apple.com/support/</link>
<description>Apple - Support - Most Recent - Apple Inc.</description>
<language>en-us</language>
<copyright>Copyright 2009 Apple Inc.</copyright>
<ttl>1440</ttl>
<pubDate>Sun, 05 Jul 2009 16:06:01 GMT</pubDate>
<category>Apple</category>
<generator>In house</generator>
<docs>http://rss.support.apple.com/iphone</docs>
 



	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Locating iPhone wireless carriers]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1937</link>
	<content:encoded><![CDATA[Use this article to find links to wireless-carrier support and basic information about the services currently supported. Click the region in which you live to locate your carrier's information.]]></content:encoded>
	<pubDate>Thu, 02 Jul 2009 19:45:02 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1937</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone 3GS: Taking calls while in a Nike + iPod workout]]></title>
	<description>Release date: Thu, 18 Jun 2009 05:37:00 GMT</description>
	<link>http://support.apple.com/kb/HT3645</link>
	<content:encoded><![CDATA[You can choose to answer or decline a call while in a Nike + iPod workout on iPhone 3GS.]]></content:encoded>
	<pubDate>Thu, 02 Jul 2009 17:43:15 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3645</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: How to create an iTunes Store account]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3575</link>
	<content:encoded><![CDATA[If you don't already have an iTunes Store account, you can create your iTunes Store account using your iPhone or iPod touch (iPhone OS&nbsp;3.0 or later required).]]></content:encoded>
	<pubDate>Tue, 30 Jun 2009 15:14:57 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3575</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Understanding Location Services on iPhone and iPod touch]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1975</link>
	<content:encoded><![CDATA[This article gives an overview of Location Services on iPhone and iPod touch.
For information about how Tracking mode works view the&nbsp;iPhone User Guide.

    On iPhone:&nbsp;Tap Safari and view http://help.apple.com/iphone/guide/
    On iPod touch:&nbsp;Tap Safari and view http://help.apple.com/ipodtouch/guide/
]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 23:27:33 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1975</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Unable to download podcasts]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2743</link>
	<content:encoded><![CDATA[If an iPhone or iPod touch has no remaining free space, it will not be able to download new podcasts. You will see a message similar to the following if this occurs:

&quot;There was a problem downloading this podcast.&quot;]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 23:15:02 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2743</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: About connection settings and airplane mode]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1355</link>
	<content:encoded><![CDATA[Learn about the various iPhone connections settings and about airplane mode.]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 23:05:13 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1355</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod for Windows: Connecting multiple iPod devices to iTunes]]></title>
	<description>Release date: Fri, 05 Jun 2009 22:55:00 GMT</description>
	<link>http://support.apple.com/kb/HT3622</link>
	<content:encoded><![CDATA[While iTunes for Windows allows you to connect multiple iPod devices simultaneously to the same computer for charging, you cannot sync your data from the computer to all the iPod devices at the same time.]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 22:38:53 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3622</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iTunes: Calendar colors do not match between computer and device]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1925</link>
	<content:encoded><![CDATA[When synchronizing calendars with an iPhone or iPod touch using iTunes 7.7 or later and iPhone 2.0 or later software, the colors used for each calendar on the device may not match the colors selected in iCal or other calendar applications with which you are syncing.]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 22:08:32 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1925</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[vCard sent from iPhone using MMS is received as text file]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2792</link>
	<content:encoded><![CDATA[vCard is a file-format standard for electronic business cards.  iPhone uses vCard    to send Address Book contacts  through email or MMS to other computers, phones, or other electronic devices. If you send a vCard  through MMS with iPhone to a device other than an iPhone, it may result in the following:
The  device may receive the Address Book contact or electronic business card as a text file rather than a vCard.
Or
The information in the received vCard may appear as garbled  text on the   device.]]></content:encoded>
	<pubDate>Mon, 29 Jun 2009 21:45:53 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2792</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA["Unable to load data class information from sync services" alert message in iTunes 8 for Windows]]></title>
	<description>Release date: Thu, 02 Apr 2009 20:29:00 GMT</description>
	<link>http://support.apple.com/kb/TS2690</link>
	<content:encoded><![CDATA[You may see the following message in iTunes 8 when connecting an iPhone or iPod touch to your Windows computer or when trying to sync with your device:
&quot;iTunes was unable to load data class information from sync services&quot;]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 22:41:29 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2690</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone OS 2.0 or later: Exchange ActiveSync email attachments do not download]]></title>
	<description>Release date: Fri, 18 Jul 2008 16:32:00 GMT</description>
	<link>http://support.apple.com/kb/TS1946</link>
	<content:encoded><![CDATA[When using an Exchange ActiveSync account, email attachments may not download. Tapping the attachment to start the download shows a spinning wheel which never stops.]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 20:06:35 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1946</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Updating or restoring during times of overwhelming demand]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2811</link>
	<content:encoded><![CDATA[&nbsp;When updating or restoring iPhone, iTunes presents a message saying that the iPhone activation server is temporarily unavailable.]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 19:29:03 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2811</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Understanding the call-forwarding icon]]></title>
	<description>Release date: Wed, 03 Jun 2009 20:09:00 GMT</description>
	<link>http://support.apple.com/kb/TS2795</link>
	<content:encoded><![CDATA[iPhone Software 3.0 allows you to see if Call Forwarding is enabled by displaying &nbsp;in the status bar:

In rare instances, this icon may not appear after turning your iPhone off and on, even though Call Forwarding is still enabled.]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 18:57:52 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2795</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: How to download iTunes U content]]></title>
	<description>Release date: Thu, 14 May 2009 21:09:00 GMT</description>
	<link>http://support.apple.com/kb/HT3570</link>
	<content:encoded><![CDATA[iTunes U is a part of the iTunes Store that features free lectures, language lessons, audiobooks, and other media that you can download. You can browse courses by What's Hot, Top Ten, Category, or by specific education providers.&nbsp;]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 17:25:38 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3570</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod touch and iPhone: Turning on/off and resetting]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1430</link>
	<content:encoded><![CDATA[If something is not working right, restarting or resetting iPhone will likely solve the issue. Learn how to turn on/off (restart) and reset iPod touch and iPhone.]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 16:57:12 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1430</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Understanding Genius for iPod and iPhone]]></title>
	<description>Release date: Tue, 02 Sep 2008 00:53:00 GMT</description>
	<link>http://support.apple.com/kb/HT2978</link>
	<content:encoded><![CDATA[Genius is an exciting new feature for iPod, iPhone, and iTunes which makes playlists from songs in your iTunes library that go great together. Genius playlists saved in iTunes can be synced to any iPod or iPhone, however creating and editing Genius playlists is available on these devices:

    iPod touch*
    iPod touch (2nd generation)
    iPhone*
    iPhone 3G*
    iPhone 3GS
    iPod nano (4th generation)
    iPod classic (120 GB)

Before you can use Genius on your device, you must set up Genius in iTunes 8. To learn more about this process, see How to Setup Genius in iTunes.
* Requires iPhone 2.1 software or later.]]></content:encoded>
	<pubDate>Fri, 26 Jun 2009 14:41:03 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2978</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: About SMS and MMS messaging]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3529</link>
	<content:encoded><![CDATA[Learn about SMS (Short Message Service) and MMS (Multimedia Messaging Service) messaging on iPhone.]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 23:53:24 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3529</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[About Remote for iPhone and iPod touch]]></title>
	<description>Release date: Fri, 30 May 2008 18:34:00 GMT</description>
	<link>http://support.apple.com/kb/HT1947</link>
	<content:encoded><![CDATA[Remote is a software application for iPhone and iPod touch that allows you to control audio and video playback in your iTunes library and on Apple TV. This article provides resources that explain how to setup Remote and troubleshooting issues that may arise. &nbsp;Remote can be downloaded from the iTunes Store using the App Store on iPhone or iPod touch as well as with iTunes on your Mac or PC. For information on the features of Remote, visit www.apple.com/itunes/remote/.]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 20:45:43 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1947</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iMovie '09: iPhone 3GS video imported into iMovie may need to be rotated]]></title>
	<description>Release date: Mon, 22 Jun 2009 20:31:00 GMT</description>
	<link>http://support.apple.com/kb/TS2819</link>
	<content:encoded><![CDATA[If you record video from your iPhone 3GS in any orientation other than as in the image below&mdash;with your iPhone held horizontally and the home button on the right side&mdash;your video will require rotation when accessed from iPhoto Videos in iMovie.
]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 20:07:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2819</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Keeping iPhone 3G and iPhone 3GS within acceptable operating temperatures]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT2101</link>
	<content:encoded><![CDATA[Learn about the operating temperatures and temperature management of iPhone 3G and iPhone 3GS.]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 17:06:50 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2101</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone or iPod touch: Error message when connecting device to iTunes on Windows computer]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2818</link>
	<content:encoded><![CDATA[When connecting an iPhone or iPod touch to your Windows computer, iTunes may display the following message:

    
        
            &quot;An iPhone has been detected but it could not be identified properly. &nbsp;Please disconnect and reconnect the iPhone.&quot;
        
    
]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 17:01:05 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2818</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Supported protocols for VPN]]></title>
	<description>Release date: Thu, 27 Mar 2008 20:16:00 GMT</description>
	<link>http://support.apple.com/kb/HT1288</link>
	<content:encoded><![CDATA[This article covers the basics about the VPN protocols that iPhone and iPod touch support. For making sure VPN is properly configured to work with iPhone or iPod touch, you should contact your network administrator or IT Department. You also might want to refer them to this article.
iPhone and iPod touch work with VPN servers that support the following protocols and authentication methods:

    
        
            VPN Type
            User / Machine Based Authentication
            Authentication Method(s) Supported
        
        
            L2TP / IPSec
            User
            MSChapV2 Password
            RSA SecurID
            CRYPTOCard
        
        
            Machine
            Shared Secret
        
        
            PPTP
            User
            MSChapV2 Password
            RSA SecurID
            CRYPTOCard
        
        
            Cisco IPSec VPN*
            User
            Password
            RSA SecurID
            CRYPTOCard
            Certificate
        
        
            Machine
            Shared Secret
            Certificate
        
    

&nbsp;
iPhone and iPod touch can use certificates in the following raw formats*:

    PKCS1 (.cer, .crt, .der)
    PCSC12 (.p12, .pfx)

&nbsp;]]></content:encoded>
	<pubDate>Thu, 25 Jun 2009 15:23:35 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1288</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone OS 3.0: Restoring a missing Camera application]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3582</link>
	<content:encoded><![CDATA[If your iPhone is missing the Camera application, it was likely disabled by your site administrator for security reasons. This article explains how to enable it again.]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 21:09:54 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3582</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone not recognized in iTunes for Windows]]></title>
	<description>Release date: Sat, 12 Apr 2008 17:17:00 GMT</description>
	<link>http://support.apple.com/kb/TS1495</link>
	<content:encoded><![CDATA[Note: This article is for Windows users. If you have a Mac, please refer to iPhone: Not recognized in iTunes for Mac OS X. If you have an iPod touch, refer to iPod touch not recognized in iTunes for Windows. For iPod users, refer to iPod shows up in Windows but not in iTunes.
If you are experiencing a symptom where iPhone does not appear in the Source list in iTunes after you connect it to your Windows PC, refer to the troubleshooting suggestions below. Note that iPhone requires a specific minimum version of iTunes.]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 20:00:48 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1495</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[How to verify iPhone hardware is working correctly]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2802</link>
	<content:encoded><![CDATA[If you have issues with your iPhone, try these tips first.
Acoustic-speaker/microphone/receiver

    Can't hear through the receiver or through speaker, and can't be heard
     When I adjust the volume while at the Home screen, on the phone, or listening to music, it shows an icon indicating headphones are installed, but none are installed.
    Low microphone volume
    Sound from the speaker is low or muffled or I sound muffled or low when speaking into the mic
    No sound through stereo headset

Power/Battery

    Battery does not charge from the iPhone charger
    Battery life seems short
    iPhone may get warm when charging
    Will not power on

Display

    Display image issues
    Display does not go into landscape mode
    Touchscreen not working
    Display has no backlight or dark screen
    Display does not adjust brightness automatically

General phone use

    Unable to make or receive calls
    iPhone will not lock when answering calls
    Interference while in carrying case
    Will not go into airplane mode
    &quot;No Service&quot; Message

Connectivity/Networking

    No cell signal strength anywhere
    Wi-Fi issues

Buttons and Switches

    Sleep/Wake button will not lock or unlock
    The Home button is slow to respond
    The Home button is not working

Camera
Camera is not functioning
Accessories

    Third-party accessory not working
    Works with iPhone compatibility message
    The stereo headset mic button is not functioning properly
    Bluetooth headset isn't responding or working correctly

SIM
SIM card not detected by iPhone
Compass&nbsp;
Compass not functioning on the iPhone 3GS
Issue not resolved
My issue is still not resolved. What do I do next?]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 17:05:39 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2802</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[How to create and buy a ringtone for your iPhone (U.S. iTunes Store)]]></title>
	<description>Release date: Mon, 14 Apr 2008 00:23:00 GMT</description>
	<link>http://support.apple.com/kb/HT1693</link>
	<content:encoded><![CDATA[You can create iPhone ringtones from many songs purchased from the iTunes Store. Personalize your ringtone by choosing up to 30 seconds of your favorite song with the easy-to-use iTunes ringtone editor. You can also fade the ringtone in and out, and choose how long to wait before looping the ringtone.

Ringtones are only available for purchase from the U.S. iTunes Store.
]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 16:39:22 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1693</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Inserting a plus sign for a new SMS may result in a zero with certain Japanese and Chinese keyboards]]></title>
	<description>Release date: Mon, 10 Nov 2008 04:33:00 GMT</description>
	<link>http://support.apple.com/kb/TS2437</link>
	<content:encoded><![CDATA[When sending a new SMS message to an international number, pressing and holding zero may not insert a plus sign, and instead inserts a zero.]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 16:19:44 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2437</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Spotlight doesn't return results you expect]]></title>
	<description>Release date: Fri, 12 Jun 2009 22:34:00 GMT</description>
	<link>http://support.apple.com/kb/HT3636</link>
	<content:encoded><![CDATA[Spotlight, available in iPhone OS 3.0, employs a basic &quot;starts-with&quot; search on certain text fields in the content of your iPhone or iPod touch. It does not search the middle of words.]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 16:13:15 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3636</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Supported Bluetooth profiles]]></title>
	<description>Release date: Fri, 19 Jun 2009 05:42:00 GMT</description>
	<link>http://support.apple.com/kb/HT3647</link>
	<content:encoded><![CDATA[The iPhone and iPod touch (2nd generation) support multiple Bluetooth profiles when running the latest version of the iPhone OS. This document details the differences in Bluetooth profile support from one device to the next.]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 15:18:47 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3647</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Attachment appears to be cropped in Mail when rotated]]></title>
	<description>Release date: Thu, 13 Nov 2008 06:07:00 GMT</description>
	<link>http://support.apple.com/kb/TS2451</link>
	<content:encoded><![CDATA[When viewed in Mail, an attachment may appear cropped.

    
        
            Image in portrait mode
            
            Image in landscape mode
        
        
            
            
        
    

&nbsp;

    
        
            Same image in portrait mode appears cropped
            
            Same image in landscape mode appears cropped
            
        
        
            
            
        
    

&nbsp;
&nbsp;]]></content:encoded>
	<pubDate>Wed, 24 Jun 2009 15:13:49 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2451</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Syncing not enabled error message after restoring from a backup]]></title>
	<description>Release date: Fri, 05 Jun 2009 19:00:00 GMT</description>
	<link>http://support.apple.com/kb/TS2800</link>
	<content:encoded><![CDATA[After restoring from a backup, you may see one or more of the following:

    You may see one of these error messages when attempting to sync with your computer via USB:
    
        iTunes could not sync calendars to the iPod because calendars have been disabled on the iPod.
        iTunes could not sync contacts to the iPod because contacts have been disabled on the iPod.
    
    
    You may see that the sync options are not selected in iTunes.
]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 20:47:37 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2800</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[About iPhone carrier settings updates in iTunes]]></title>
	<description>Release date: Mon, 02 Jun 2008 00:24:00 GMT</description>
	<link>http://support.apple.com/kb/HT1970</link>
	<content:encoded><![CDATA[iTunes 7.7 and later has the ability to update the carrier-specific settings on iPhone with iPhone 2.0 software&nbsp;or later. Carrier settings updates are small files (about 10k) that are downloaded from iTunes to be installed on your iPhone. The carrier settings can include updates to the default APN (how iPhone accesses the carrier's cellular data network), special dialing codes at Settings &gt; Phone &gt; [Carrier] Services, default settings for Stocks, Maps, Weather, and other items. You should install these updates to your iPhone as soon as they are available.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 20:04:40 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1970</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Backing Up, updating, and restoring your iPhone and iPod touch software]]></title>
	<description>Release date: Thu, 03 Apr 2008 16:22:00 GMT</description>
	<link>http://support.apple.com/kb/HT1414</link>
	<content:encoded><![CDATA[This article explains how to use iTunes to back up, update and/or restore your iPhone or iPod touch.
For an overview of updating, click here.
In order to get best results, always make sure you have the latest version of iTunes installed and running before attempting to update or restore your iPhone or iPod touch.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:42:25 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1414</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Changing the signed-in iTunes Store account]]></title>
	<description>Release date: Mon, 31 Mar 2008 22:31:00 GMT</description>
	<link>http://support.apple.com/kb/HT1311</link>
	<content:encoded><![CDATA[When you sync your iPhone or iPod touch with your computer using iPhone OS 2.2.1 or earlier, the&nbsp;account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:41:58 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1311</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[How to use the iTunes Store for iPhone and iPod touch]]></title>
	<description>Release date: Fri, 04 Apr 2008 20:58:00 GMT</description>
	<link>http://support.apple.com/kb/HT1491</link>
	<content:encoded><![CDATA[Tap iTunes to browse or purchase music, videos, podcasts, audiobooks and more from the iTunes Store for iPhone and iPod touch.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:41:27 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1491</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[ iPhone and iPod touch: Setting up VPN]]></title>
	<description>Release date: Thu, 03 Apr 2008 17:25:00 GMT</description>
	<link>http://support.apple.com/kb/HT1424</link>
	<content:encoded><![CDATA[VPNs (virtual private networks) are often used within organizations to allow you to communicate private information securely over a non-private network. You may need to configure VPN, for example, to access your work email on iPhone or iPod touch.
iPhone or iPod touch devices&nbsp;with iPhone 2.0 software or later can connect to VPNs that use the L2TP, PPTP or Cisco IPSec VPN protocols. VPN works over both Wi-Fi and cellular data network connections.
iPhone or iPod touch devices with iPhone OS 3.0 or later can utilize VPN&nbsp;Proxy configurations. VPN On Demand is also an option with iPhone OS 3.0 and can be configured via profiles created with the iPhone Configuration Utility. For more information regarding VPN&nbsp;Proxy or VPN On Demand, see the iPhone OS Enterprise Deployment Guide for iPhone Software 3.0.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:41:06 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1424</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[App Store Frequently Asked Questions (FAQ)]]></title>
	<description>Release date: Mon, 09 Jun 2008 21:01:00 GMT</description>
	<link>http://support.apple.com/kb/HT2001</link>
	<content:encoded><![CDATA[The App Store is a place where you can download new applications for your iPhone or iPod touch. You can browse the App Store on your computer with iTunes, or by tapping App Store on your iPhone or iPod touch.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:39:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2001</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iTunes Store for iPhone and iPod touch FAQ]]></title>
	<description>Release date: Sun, 01 Jun 2008 00:00:00 GMT</description>
	<link>http://support.apple.com/kb/HT1689</link>
	<content:encoded><![CDATA[These are frequently asked questions about iTunes Store for iPhone and iPod touch. &nbsp;iPhone OS 3.0 or later is recommended to take advantage of the iTunes Store's full functionality.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:38:48 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1689</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: About Cellular Data Network settings (viewing or editing the APN)]]></title>
	<description>Release date: Fri, 04 Jul 2008 15:06:00 GMT</description>
	<link>http://support.apple.com/kb/HT2283</link>
	<content:encoded><![CDATA[This article explains how to view or edit the Access Point Name (APN) for services on iPhone. This information applies only if your carrier allows editing the APN.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:34:28 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT2283</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: System requirements for MMS]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3573</link>
	<content:encoded><![CDATA[iPhone OS 3.0 supports MMS (Multimedia Messaging Service). This article lists the system requirements for MMS and explains how to begin using MMS.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:32:45 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3573</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Basic troubleshooting]]></title>
	<description>Release date: Thu, 17 Apr 2008 21:28:00 GMT</description>
	<link>http://support.apple.com/kb/HT1737</link>
	<content:encoded><![CDATA[Some iPhone basic troubleshooting tips.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:32:12 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1737</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone 3G: System requirements for Internet tethering]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3574</link>
	<content:encoded><![CDATA[Internet tethering is a feature of iPhone OS 3.0 that has several requirements, including requirements for your computer, your iPhone, and your wireless carrier supporting this feature. See below for additional information.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:31:49 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3574</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Frozen and unresponsive]]></title>
	<description>Release date: Tue, 08 Apr 2008 22:37:00 GMT</description>
	<link>http://support.apple.com/kb/TS1445</link>
	<content:encoded><![CDATA[iPhone or iPod touch may exhibit a symptom where you will see an image on the display, however, it does not respond to any button, switch, or touchscreen input. In these cases refer to the troubleshooting suggestion below.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:22:41 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1445</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone 3G: Troubleshooting MMS]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2755</link>
	<content:encoded><![CDATA[You may encounter the following issues:

    The Messages application displays a red exclamation point when I try to send content via MMS
    Unable to send content via MMS (Multimedia Messaging Service) using Messages
    Unable to receive content via MMS using Messages
    Sending or receiving content via MMS takes a long time
    Unable to send or receive content via MMS over Wi-Fi
]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:22:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2755</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Search in Mail shows results from To, From, and Subject]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2758</link>
	<content:encoded><![CDATA[
    Search &quot;All&quot; in Mail may not show search results I was expecting.
    Spotlight search may not show the Mail search results I was expecting.
]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:21:52 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2758</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Using custom APN and unable to use Cellular Data Network services after upgrading to iPhone OS 3.0]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2774</link>
	<content:encoded><![CDATA[After upgrading to iPhone OS&nbsp;3.0, you may be unable to use some Cellular Data Network services, such as:

    Cellular Data connection for Internet services
    Visual Voicemail
    MMS (Multimedia Messaging Service)

You may also see this error message: &quot;Could not activate cellular data network: You are not subscribed to a cellular data service&quot;. This can happen if you edited the Cellular Data Network settings&mdash;the APN (Access Point Name) details&mdash;either manually or with the iPhone Configuration Utility prior to installing iPhone OS 3.0.
Note: This issue does not affect phone services (making and receiving calls or sending and receiving SMS messages).]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:21:36 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2774</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone: Time zone unexpectedly set to Cupertino after restore]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2784</link>
	<content:encoded><![CDATA[After restoring an iPhone running iPhone OS 3.0 or later, the time zone may unexpectedly display &quot;Cupertino&quot;, and the time on iPhone will be appropriate for Cupertino, USA.]]></content:encoded>
	<pubDate>Tue, 23 Jun 2009 16:21:21 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2784</guid>
	</item>




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