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<title>Apple - Support - Most Recent  - iPod touch</title>
<link>http://www.apple.com/support/</link>
<description>Apple - Support - Most Recent - Apple Inc.</description>
<language>en-us</language>
<copyright>Copyright 2009 Apple Inc.</copyright>
<ttl>1440</ttl>
<pubDate>Sat, 07 Nov 2009 19:02:02 GMT</pubDate>
<category>Apple</category>
<generator>In house</generator>
<docs>http://rss.support.apple.com/ipodtouch</docs>
 








	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: My replies to Exchange ActiveSync invitations seem to come from someone else]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2806</link>
	<content:encoded><![CDATA[
    When you respond to an Exchange ActiveSync (EAS) meeting invitation, the meeting originator may see someone else's name displayed as having accepted the invitation instead of you.
    Your Sent folder may display your  response with the From address as someone other than you.
]]></content:encoded>
	<pubDate>Thu, 05 Nov 2009 20:58:56 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2806</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Understanding Location Services on iPhone and iPod touch]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1975</link>
	<content:encoded><![CDATA[This article gives an overview of Location Services on iPhone and iPod touch.
For information about how Tracking mode works view the&nbsp;iPhone User Guide.

    On iPhone:&nbsp;Tap Safari and view http://help.apple.com/iphone/guide/
    On iPod touch:&nbsp;Tap Safari and view http://help.apple.com/ipodtouch/guide/
]]></content:encoded>
	<pubDate>Tue, 03 Nov 2009 22:29:44 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1975</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Understanding subscription Wi-Fi networks]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3867</link>
	<content:encoded><![CDATA[Subscription Wi-Fi networks are public Wi-Fi networks requiring a subscription or payment  to use. Subscription Wi-Fi networks are often found at coffee shops, Internet cafes, airports, and other public locations that don't offer free Wi-Fi networks. In some countries, they are sponsored and maintained by wireless carriers. (For example, AT&amp;T wireless hotspots  in Starbucks locations).
When using iPhone OS 3.0 or later, your iPhone or iPod touch can remember the Wi-Fi networks to which you subscribe. It will automatically connect and log in to the Wi-Fi network when you are in range.
Note: The features and troubleshooting steps above may not be applicable to devices sold in certain countries including China. Please see iPhone or iPod touch technical specifications and this article for more information.]]></content:encoded>
	<pubDate>Tue, 03 Nov 2009 22:19:16 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3867</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iTunes for Windows: If first sync warns that all of your contacts will be changed]]></title>
	<description>Release date: Thu, 10 Jul 2008 00:48:00 GMT</description>
	<link>http://support.apple.com/kb/TS1885</link>
	<content:encoded><![CDATA[In Windows XP, Windows Vista, or Windows 7, when syncing iPhone or iPod touch with Address Book (Windows XP), Contacts (Windows Vista), Windows Contacts (Windows 7), or Yahoo, the first time you sync in iTunes 7.7 or later, you may see a warning that all of your contacts will be changed.]]></content:encoded>
	<pubDate>Tue, 03 Nov 2009 20:11:16 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1885</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Backing up, updating, and restoring your iPhone and iPod touch software]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1414</link>
	<content:encoded><![CDATA[This article explains how to use iTunes to back up, update and/or restore your iPhone or iPod touch.
Read an overview on updating. Read more detailed information about backing up.
To get the best results, always make sure you have the latest version of iTunes installed and running before attempting to update or restore your iPhone or iPod touch.]]></content:encoded>
	<pubDate>Mon, 02 Nov 2009 22:19:14 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1414</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod touch and iPhone: Tips when using Wi-Fi]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1398</link>
	<content:encoded><![CDATA[See the iPod touch or iPhone User's Guide for information on configuring Wi-Fi. Check these suggestions if you run into any issues using Wi-Fi with your iPod touch, original iPhone, or iPhone 3G. For best results, make sure you are using the most recent iPod touch or iPhone software. See this document for information on how to check for software updates.
Note:&nbsp;The features and troubleshooting steps above may not be applicable to devices sold in certain countries including China. Please see iPhone&nbsp;or iPod touch&nbsp;technical specifications and this&nbsp;article&nbsp;for more information.]]></content:encoded>
	<pubDate>Mon, 02 Nov 2009 18:23:36 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1398</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there's no address listed for the device ]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1559</link>
	<content:encoded><![CDATA[
    The device shows no Wi-Fi address or Bluetooth address (Tap Settings &gt; General &gt; About and scroll down to  Wi-Fi Address or Bluetooth).
    iPhone or iPod touch appears to be connected to a Wi-Fi network but cannot use Wi-Fi for checking email, surfing the Internet, or other data transactions.
    iPhone or iPod touch showing Wi-Fi or Bluetooth icon on device as grayed out.
    iPhone not able to pair with Bluetooth device or accessory.
    When you tap Settings &gt; Wi-Fi and then tap  next to the network, no values or entries for IP Address, Subnet Mask, Router, or DNS appear.

This can happen if, during the initial setup of the iPhone or iPod touch or after performing a software update or restore using iTunes, no Wi-Fi or Bluetooth address was registered.
Note: The features and troubleshooting steps may not be applicable to devices sold in certain countries including China. Please see iPhone or iPod touch technical specifications and this article for more information.]]></content:encoded>
	<pubDate>Mon, 02 Nov 2009 18:22:39 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1559</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Wrong passcode results in red disabled screen]]></title>
	<description>Release date: Fri, 14 Mar 2008 02:05:00 GMT</description>
	<link>http://support.apple.com/kb/HT1212</link>
	<content:encoded><![CDATA[iPhone and iPod touch allow you to set a passcode to be entered when powered on or when the wake button is pressed. This is explained in the iPhone User's Guide and iPod touch User Guide.]]></content:encoded>
	<pubDate>Sun, 01 Nov 2009 18:13:54 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1212</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Installing iPhone 2.2 Software Update on iPod touch]]></title>
	<description>Release date: Tue, 02 Dec 2008 22:21:00 GMT</description>
	<link>http://support.apple.com/kb/HT3327</link>
	<content:encoded><![CDATA[The iPhone 2.2 Software Update is free if you have an iPod touch with iPhone 2.0 software or later. Use this article to learn how to check if you have iPhone 2.0 software or later, and how to install your free update.]]></content:encoded>
	<pubDate>Fri, 30 Oct 2009 18:25:31 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3327</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003 or 2007]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2776</link>
	<content:encoded><![CDATA[When syncing contacts, calendars, or notes from Microsoft Outlook, there can be issues that prevent syncing from completing as expected. Many of the issues can be resolved with the steps in these articles:

    Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows
    MobileMe: Troubleshooting Windows syncing

If you haven't followed the steps in the appropriate article above please do so. This article provides additional steps that may allow you to sync or detemine why you are unable to sync.]]></content:encoded>
	<pubDate>Thu, 29 Oct 2009 22:06:47 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2776</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod: How to find the serial number]]></title>
	<description>Release date: Thu, 03 Apr 2008 22:23:00 GMT</description>
	<link>http://support.apple.com/kb/HT1459</link>
	<content:encoded><![CDATA[This article describes ways to find your iPod serial number. The content of this document also applies to iPod shuffle; however, see iPod shuffle: How to find the serial number for information on how to locate iPod shuffle's serial number on the device.]]></content:encoded>
	<pubDate>Thu, 29 Oct 2009 20:01:16 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1459</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone, iPod touch, iPod classic 160GB (Late 2009), iPod nano (5th generation): Understanding Genius Mixes]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3843</link>
	<content:encoded><![CDATA[Genius Mixes are preselected compilations of songs from your iTunes library that can be synced to your iPhone, iPod touch, iPod classic 160GB (Late 2009), or iPod nano (5th generation) when you enable Genius in iTunes. To learn more about Genius you can see this article, or open iTunes and choose Help &gt; iTunes Help. Then type &quot;Genius&quot; or &quot;Genius Mixes.&quot;
]]></content:encoded>
	<pubDate>Tue, 27 Oct 2009 20:00:13 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3843</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[How to set up your iPhone or iPod touch as a new device]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3828</link>
	<content:encoded><![CDATA[In some cases you may want to erase all data on your iPhone or iPod touch, and set it up as a new device. Example: After purchasing a new device, you decide to give the previous device to a family member, friend, or another person for their use.
Follow the steps in this article to erase all content on your device and set it up as if it were a new device.]]></content:encoded>
	<pubDate>Tue, 27 Oct 2009 18:39:31 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3828</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Remote for iPhone or iPod touch can't connect to iTunes or Apple TV]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1741</link>
	<content:encoded><![CDATA[If you are experiencing an issue where you can't pair Remote with iTunes or Apple TV or are having difficulty connecting to an iTunes library or Apple TV that you've already paired with and connected to before, review the troubleshooting suggestions listed in this article.]]></content:encoded>
	<pubDate>Mon, 26 Oct 2009 18:25:20 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1741</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA["Unable to load data class information from sync services" alert message in iTunes for Windows]]></title>
	<description>Release date: Thu, 02 Apr 2009 20:29:00 GMT</description>
	<link>http://support.apple.com/kb/TS2690</link>
	<content:encoded><![CDATA[You may see the following message in iTunes when connecting an iPhone or iPod touch to your Windows computer or when trying to sync with your device:
&quot;iTunes was unable to load data class information from sync services&quot;]]></content:encoded>
	<pubDate>Mon, 26 Oct 2009 17:10:33 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2690</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iTunes: Syncing address book contacts with your Google contacts]]></title>
	<description>Release date: Fri, 21 Mar 2008 21:11:00 GMT</description>
	<link>http://support.apple.com/kb/HT1245</link>
	<content:encoded><![CDATA[If you have an iPhone or iPod touch, you can use a new feature of iTunes 7.7 or later to synchronize your Google Gmail contact list with your iPhone or iPod touch address book.]]></content:encoded>
	<pubDate>Mon, 26 Oct 2009 16:36:55 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1245</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Update and restore alert messages on iPhone and iPod touch]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1275</link>
	<content:encoded><![CDATA[When you are trying to update or restore your iPhone or iPod touch with iTunes, you may see an alert message in iTunes that stops the update or restore process. You may also see the &quot;Connect to iTunes&quot; screen on your iPhone or iPod touch:

The alert message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 14, -18, 19, 20, 21, 23, 28, -48, -50, 1002, 1011, 1013, 1015, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 1639, 2009, 3004, 3013, 3014, 3015, 9807, -9808, 9844.]]></content:encoded>
	<pubDate>Mon, 26 Oct 2009 15:06:16 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1275</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone or iPod touch: Error message when connecting device to iTunes on Windows computer]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2818</link>
	<content:encoded><![CDATA[When connecting an iPhone or iPod touch to your Windows computer, iTunes may display the following message:

    
        
            &quot;An iPhone has been detected but it could not be identified properly. &nbsp;Please disconnect and reconnect the iPhone.&quot;
        
    
]]></content:encoded>
	<pubDate>Mon, 26 Oct 2009 15:05:44 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2818</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[What to do when Windows  displays a blue screen error message or restarts when syncing the iPhone or iPod touch]]></title>
	<description>Release date: Sun, 13 Apr 2008 00:19:00 GMT</description>
	<link>http://support.apple.com/kb/TS1502</link>
	<content:encoded><![CDATA[An error message may appear on a blue screen when syncing a Microsoft Windows-compatible computer (XP or Vista) and an iPhone or iPod touch with saved photos (taken with the iPhone camera or saved from Safari or Mail).&nbsp; This issue can also occur due to a USB driver conflict with another device connected to the computer.]]></content:encoded>
	<pubDate>Thu, 22 Oct 2009 22:49:07 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1502</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: About backups]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1766</link>
	<content:encoded><![CDATA[iTunes can create backups of settings and certain other information on iPhone and iPod touch. You can use a backup to restore this information to your iPhone or iPod touch after a software restore or update, or to transfer information to a different device. Backups can be deleted from iTunes using the steps below.
For information about how to back up your media in your iTunes library to a CD or DVD, refer to How to back up your media in iTunes.]]></content:encoded>
	<pubDate>Thu, 22 Oct 2009 18:25:08 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1766</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone 3GS and iPod touch (Late 2009)*: Tips and tricks when using Voice Control]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3597</link>
	<content:encoded><![CDATA[This article outlines some tips and tricks when using Voice Control on iPhone 3GS and iPod touch (Late 2009).]]></content:encoded>
	<pubDate>Wed, 21 Oct 2009 18:22:35 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3597</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Applications unexpectedly quit after entering the 'は' character]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS3059</link>
	<content:encoded><![CDATA[When entering the &quot;は&quot; character using the Kana keyboard on an iPhone or iPod touch, the application in use unexpectedly quits.]]></content:encoded>
	<pubDate>Tue, 20 Oct 2009 17:58:19 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS3059</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Learn about Apple Universal Dock]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1380</link>
	<content:encoded><![CDATA[The Apple Universal Dock is the ultimate iPod or iPhone docking solution. Any iPod with a dock connector or iPhone can fit into a single Universal Dock through the use of interchangeable inserts called Dock Adapters. The Apple Universal Dock includes five Dock Adapters that fit:

    iPod nano (4th and 5th generations)
    iPod touch
    iPod touch (2nd generation)
    iPod touch (Late 2009)
    iPod classic (80GB,&nbsp;120GB, and&nbsp;160GB)
    iPod with video (30GB)
    Original iPhone
    iPhone 3G
    iPhone 3GS

The Apple Universal Dock also includes an Apple Remote.

You simply insert the Dock Adapter that fits your particular iPod or iPhone model, then plug in your iPod or iPhone. If a dock adapter for your iPod or iPhone model isn&rsquo;t included with your Universal Dock, you can purchase one at the&nbsp;Apple Online Store.]]></content:encoded>
	<pubDate>Tue, 20 Oct 2009 17:46:15 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1380</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[MobileMe: Troubleshooting MobileMe Mail on an iPhone or iPod touch]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1669</link>
	<content:encoded><![CDATA[With MobileMe Mail, your iPhone or iPod touch is alerted in real-time when you receive a new me.com or mac.com email message.&nbsp;
If your iPhone or iPod touch does not update when you expect to receive a message, try the troubleshooting steps in this article.]]></content:encoded>
	<pubDate>Thu, 15 Oct 2009 22:47:12 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1669</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Charging the battery]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1476</link>
	<content:encoded><![CDATA[iPhone and iPod touch have an internal rechargeable battery. To charge the battery, choose one of the options below:

    Connect the device to your computer (not your keyboard) using the included cable to charge the battery and sync. Your computer must be turned on and not in sleep or standby mode. If the device is connected to a computer that's not turned on or is in sleep or standby mode, the battery may drain.
    Connect iPhone or iPod touch to a power outlet using the included cable and a USB power adapter to charge the battery.

Note: iPhone 3G, iPhone 3GS, iPod touch (2nd generation), and iPod touch (Late 2009) do not support FireWire and will not charge from any FireWire-based power source. &nbsp;If you connect either of these devices to a FireWire-based charger or accessory, you will receive the alert screen below:

&quot;Charging is not supported with this accessory.&quot;]]></content:encoded>
	<pubDate>Thu, 15 Oct 2009 21:39:34 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1476</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Syncing and merging data]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1296</link>
	<content:encoded><![CDATA[The iPhone and iPod touch will sync certain content one way only (unidirectionally): either from the computer (Mac OS or Windows) to the iPhone/iPod touch or from the device to the computer, but not in both directions.
The iPhone and iPod touch will also sync content bi-directionally (with merge capabilities) when dealing with other data, such as Contacts, Calendars, Bookmarks, and Notes.]]></content:encoded>
	<pubDate>Tue, 13 Oct 2009 22:01:20 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1296</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod and iPhone: TV out support]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1454</link>
	<content:encoded><![CDATA[The following devices have support for TV out:

    iPod touch
    iPod touch (2nd generation)
    iPod touch (Late 2009)
    iPhone (software version 1.1.1 or later required)
    iPhone 3G
    iPhone 3GS
    iPod nano (3rd generation)
    iPod nano (4th generation)
    iPod nano (5th generation)
    iPod classic
    iPod (5th generation)
    iPod with color display (iPod photo)

Note: Other iPod models may support viewing of photos or slideshows on the iPod display but do not support TV out.
The following docks support TV out when used with an iPod model or iPhone that supports TV out:

    Apple Universal Dock (requires either the Apple Composite AV Cable or the Apple Component AV Cable - will not work with the iPod AV Cable). Search the store for part number MB125G.
    iPod Universal Dock or iPod with color display Dock (iPod photo Dock)

Important:  The iPhone dock does not support TV out.
iPod models that support TV out can support viewing on a television in several different ways. Use the tables below to see which cables and docks can be used with each iPod model. Check the documentation that came with the cable or iPod for information on how to connect and enable TV out.
Note: If you choose to use a third-party cable, make sure it has the &quot;Works with iPhone&quot; or &quot;Made for iPod&quot; label. Learn more about iPod and iPhone accessories.]]></content:encoded>
	<pubDate>Tue, 13 Oct 2009 16:03:28 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1454</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Disabling digital camera notification in Mac OS X]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS1501</link>
	<content:encoded><![CDATA[This document is for Mac OS X. Click the appropriate link below if you have a different operating system: Windows Vista or Windows XP.
When the iPhone or iPod touch is connected to Mac OS X, a dialog is presented with choices for connecting as a digital camera and working with the digital pictures stored on the iPhone or iPod touch.
This is the default behavior under Mac OS X for digital imaging devices. Mac OS X provides a way to disable this notification.]]></content:encoded>
	<pubDate>Tue, 13 Oct 2009 15:55:19 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS1501</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2380</link>
	<content:encoded><![CDATA[After updating to iTunes 8.0.1 or later and connecting iPhone or iPod touch one of the following error messages may occur:
&quot;The iPhone &quot;iPhone name&quot; cannot be synced. An unknown error occurred (13014).

OR
&quot;The iPhone &quot;iPhone name&quot; cannot be synced. An unknown error occurred (13136).
OR
&quot;The iPhone &quot;iPhone name&quot; cannot be synced. An unknown error occurred (13213).]]></content:encoded>
	<pubDate>Tue, 13 Oct 2009 15:31:57 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2380</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Troubleshooting iPhone and iPod touch accessories]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2634</link>
	<content:encoded><![CDATA[If you are having issues with an iPhone or iPod touch accessory, try the following troubleshooting steps:]]></content:encoded>
	<pubDate>Fri, 09 Oct 2009 19:17:06 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2634</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Unable to wake from sleep]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS3054</link>
	<content:encoded><![CDATA[Some iPhone and iPod touch devices using iPhone OS 3.1 sporadically may  not wake from sleep. Symptoms include:

    Device does not wake from sleep when pushing Sleep/Wake or Home button.
    Device takes several minutes to wake from sleep, or requires multiple presses of Sleep/Wake or Home button.
    Device requires a reset to wake from sleep.
]]></content:encoded>
	<pubDate>Thu, 08 Oct 2009 17:20:01 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS3054</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone OS 3.0: About Apple Push Notification Service]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3576</link>
	<content:encoded><![CDATA[This article explains the basics of Apple Push Notification Service and where to get additional information.]]></content:encoded>
	<pubDate>Tue, 06 Oct 2009 19:30:50 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3576</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1692</link>
	<content:encoded><![CDATA[If you're having difficulty syncing your contacts or calendars to iPhone or iPod touch with iTunes for Windows via USB, this article can help. Note that this article does not apply to wireless syncing with Exchange ActiveSync or MobileMe.]]></content:encoded>
	<pubDate>Tue, 06 Oct 2009 19:19:27 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1692</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone/iPod touch: Resolving duplicates and removing all contacts/calendars/bookmarks with MobileMe]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT3677</link>
	<content:encoded><![CDATA[When you set up an iPhone or iPod touch with iPhone OS 3.0 or later and MobileMe, a dialog may ask you to merge your contacts or calendars with data already on your device. If you choose not to merge, your MobileMe data will be kept separate from the other data on your device; this may cause redundant information (for example, multiple copies of the same contact).
You may also see duplicates if you are syncing data with MobileMe as well as syncing that information through iTunes when your iPhone/iPod touch is connected to your computer by the USB cable.
To confirm you are in this state, while viewing Contacts/Calendars on your iPhone/iPod touch, tap Groups/Calendars in the upper left corner. If you see &quot;On my iPhone/iPod touch&quot; heading, as well as a heading for your MobileMe account, your data is being stored multiple times on the device, causing it to appear as duplicates.]]></content:encoded>
	<pubDate>Tue, 06 Oct 2009 19:08:42 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT3677</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone OS 3.1: 'Policy Requirement' error when adding Microsoft Exchange account]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2941</link>
	<content:encoded><![CDATA[When using a Microsoft Exchange account on an iPhone or iPod touch, the following error message may appear:

    
        
            Policy Requirement
            The account &quot;______________&quot; requires encryption which is not supported on this iPhone.
        
    
]]></content:encoded>
	<pubDate>Tue, 06 Oct 2009 17:15:26 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2941</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Changing the signed-in iTunes Store account]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/HT1311</link>
	<content:encoded><![CDATA[When you sync your iPhone or iPod touch with your computer using iPhone OS 2.2.1 or earlier, the account last used to access the iTunes Store from the computer is synced to the mobile device for use in the iTunes Store from the device as well. This same account is used for the App Store as well. This account will be used on the device for both stores until you sign in from your computer to the iTunes Store with a different account, and then resync your mobile device with the computer.
If you're using iPhone OS 3.0 or later, refer to iPhone and iPod touch: How to create an iTunes Store account to create a new account on your device.]]></content:encoded>
	<pubDate>Thu, 01 Oct 2009 18:14:21 GMT</pubDate>
	<guid>http://support.apple.com/kb/HT1311</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPod touch: Hardware troubleshooting]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2771</link>
	<content:encoded><![CDATA[If you have an issue with your iPod touch, try these tips first.]]></content:encoded>
	<pubDate>Wed, 30 Sep 2009 17:02:30 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2771</guid>
	</item>











	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Unable to locate Microsoft Exchange email attachment]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS3006</link>
	<content:encoded><![CDATA[A Microsoft Exchange email attachment may not be visible after tapping &quot;Download full message&quot;:

    
        
            
            
        
        
            Tap &quot;Download full message&quot;
            If you exit and return, attachment is not available.
        
    

&nbsp;
This only occurs if you tap &quot;Download full message&quot; and exit the screen before the download completes.&nbsp;]]></content:encoded>
	<pubDate>Mon, 28 Sep 2009 22:47:55 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS3006</guid>
	</item>
















	
	
	
	
	
	
	
	<item>
	<title><![CDATA[iPhone and iPod touch: Yahoo! search displays unexpected results]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS3022</link>
	<content:encoded><![CDATA[In certain countries, when using Yahoo! Search on an iPhone or iPod touch, you may be redirected to a page in English that contains no results:

    
        
            
            
        
    

Apple has received reports of this issue from customers using Yahoo! search in the following countries:

    Japan
    Finland
]]></content:encoded>
	<pubDate>Fri, 18 Sep 2009 17:08:35 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS3022</guid>
	</item>






	
	
	
	
	
	
	
	<item>
	<title><![CDATA[Using a Gmail account on multiple devices]]></title>
	<description>Release date: </description>
	<link>http://support.apple.com/kb/TS2976</link>
	<content:encoded><![CDATA[When using a Gmail account on multiple devices, including your Mac, PC, iPhone, or iPod touch, the following alerts/errors can appear:

    Mac or PC: &quot;Too many simultaneous connections.&quot;
    iPhone/iPod touch: &quot;The user name or password for [account] is incorrect.&quot;
]]></content:encoded>
	<pubDate>Fri, 18 Sep 2009 17:02:46 GMT</pubDate>
	<guid>http://support.apple.com/kb/TS2976</guid>
	</item>




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